If you like harassing people this is a great job - Recensione dipendente - Dipendente anonimo presso Somatus

2,0
28 ago 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The only pro is the work is remote

Svantaggi

Pto is a joke. Constantly calling people after they’ve declined because they didn’t verify hipaa is outrageous. And even if they do verify hipaa they’ll be called again two days later. This leads to abusive conversations with a lot of patients and management barely supports the staff during those situations. There is a lot of favoritism so don’t believe everything is done by seniority because it isn’t. Patients call and complain about not being able to speak with their care team members or how the program does absolutely nothing for them. And everything is about metrics. They pretend to focus on patient care and helping people when in reality it’s all about numbers

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5,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Amazing team, makes you feel like you’re family. Pay is decent. All equipment provided. Flexibility Being able to interact with many people. Benefits are good and not expensive.

Svantaggi

Constant changes are made sometimes feels like there’s not much thought to it.

1,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Literally just the mileage checks.

Svantaggi

Constant layoffs, 3 since I’ve been here for 2 years. Mangement doesn’t care about you or your home life. They want metrics and numbers. You harass people all day even when they’ve declined to verify hipaa and services. They have a whole department for these calls yet leave it to the PHAs on top of their daily work. Even when members say no, they make you harass them again in a few months so they can decline again, leading to getting cussed out and abused by these members. They have no communication with procedure changes and policies. They change every week. You find out until you’re audited. They assign you new regions or other people regions without notice. You go from a manageable panel to a ridiculous amount of patients and they still want you to travel 5/10x a week.

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