Felt like I was in middle or high school at times - Recensione dipendente - Customer Service Representative presso SouthState

2,0
5 set 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Family friendly -Cooperative teamwork at times -A somewhat caring customer base -Can create leadership -Decent vacation time -Some kinda decent benefits

Svantaggi

-Uninviting networking -Losing community feel with customers as they grow and focus on metrics more than personal customer relationships. -Lots of disgruntled customers (especially on days the website goes down) -Unprofessional coworkers -HR policy which seems to conveniently change on an individual basis (Almost took legal action on it) -A high school/middle school rumor mill of people backstabbing each other on a consistent basis. They'll throw you under the bus in a minute. -Terrible customer service practices -Focused too heavily on metrics using the scaling of other companies (Aka customer service versus getting customers off the phone) -Promotes who you know rather than what you know and as a result; -Incompetent and inefficient management

Esplora altre recensioni su SouthState

5,0
3 lug 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

great culture and fun place to work

Svantaggi

none at this time really

2,0
25 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work Hours PTO Work-Life Balance

Svantaggi

Favoritism Non-existent Raises Unnecessary AI use EVERYWHERE Pays less than other banks that are keen on selling, while they now take a sales-forward approach for no raise whatsoever Higher-Ups don’t know what being in a branch is like in the modern day

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