Not the best - Recensione dipendente - Customer Care Representative presso SouthState

3,0
17 ott 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Management is very kind and present themselves as caring to your specific situation. In busy times, they provide lunch and try to recognize the difficult work of being in the call center.

Svantaggi

There a lot of empty promises and it seems management will tell you anything to keep you happy even if it is a lie. The culture is full of drama. They are always short staffed and consistently "asking" (demanding) overtime by skipping lunches and breaks. The job is hard because the customers are mean. Tough skin is required for this job. They say you are a "work family" but only as a manipulation tactic to keep you loyal and working hard for them.

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5,0
3 lug 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

great culture and fun place to work

Svantaggi

none at this time really

2,0
25 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work Hours PTO Work-Life Balance

Svantaggi

Favoritism Non-existent Raises Unnecessary AI use EVERYWHERE Pays less than other banks that are keen on selling, while they now take a sales-forward approach for no raise whatsoever Higher-Ups don’t know what being in a branch is like in the modern day

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