5,0
30 lug 2012
Dipendente attuale, più di 3 anni
Rancho Cucamonga, CA
Consiglia
Gradimento del CEO
Pronostico commerciale
Vantaggi
Great Resources, Ability to work in a safe environment, Amazing training to keep everyone up to speed with policy changes as well as what is current on the frontline of customer concerns. Call center is a great spot to start your career at SCE as you will learn multiple aspects of every corner of the company.
Svantaggi
Pressure to work in a fast pace and if you do not keep up you will lose your job. Constantly changing which makes it challenging to keep up with the most current policy change which means a customer can call in several times in a day and potentially hear different things from different people making the job harder than it has to be. Customers yell at you in a somewhat constant basis.