You're going to care about the guests more than management - Recensione dipendente - Front Desk Agent presso Southern Oaks Inn

3,0
30 dic 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible work schedule, family environment.

Svantaggi

Be prepared to get berated by guests over policies that do not make sense. Fees that are hard to explain what they cover and wishy-washy information on the multiple third-party sites. HOUSEKEEPING, be prepared to make excuses for the lack of housekeeping and wanting to renovate the rooms when needed.

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5,0
1 mag 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible hours, excellent co-workers and guests.

Svantaggi

The busy season can be a grind, but it's worth it.

2,0
25 nov 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some of my fellow front desk agents who have become good friends, seeing the dogs guests would bring, the hotel had good cookies, the pay was okay for the area but nothing great, and I liked the hotel property management system

Svantaggi

Not a living wage, no benefits, favoritism was rampant, the third parties were a nightmare to deal with, they outsourced housekeeping and the housekeepers were routinely worked to the bone for pennies, it's a dead end job with no real opportunities for advancement, and they expected workers to show up while under a hurricane evacuation order. When I refused they tried to punish me with 16 hour shifts. I worked there for nearly two years and that's how they repaid my loyalty to the company. Very disappointing.

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