6 mag 2024
Risposta di Sovos
2yI want to thank you for taking time to write a review and share your experience. I am happy to hear you loved your colleagues – and I wholeheartedly agree with you. The people at Sovos are what makes it such a great place to work. I’m also happy to hear you appreciated the way we attack our workloads and empowered employees through our flexible work environment.
I want to address your experience about feedback and your departure. We have high expectations of managers at Sovos and we have programs to clearly communicate those expectations and help managers achieve them. Every team member with direct reports is required to attend and fully participate in our Manager Boot Camp where we outline best practices of communication cadences, performance management, and more. While our strategy of Best Managers is extremely important to us, it’s always an area we can improve. We are very focused right now on leadership enablement and accountability to truly ensure our managers across the business are successfully communicating with all team members.
This last year has been a time of dramatic transformation for Sovos. While we are very excited about where we are headed, change at the scale we have taken on requires some tough business decisions, including layoffs. These decisions are always extremely difficult and not made lightly. We do our best to support every employee who is transitioning out of the business during such a difficult time for them and their families. As you rightly point out, we work with some highly sensitive information. As such, we have very high information security standards and need to adhere to these policies and client data protection commitments, including limiting access to our internal systems after a departure. I hope you have been able to stay connected with your Sovos colleagues since departing, and if not, I encourage you to reach out to continue the positive connections you made here. Our Information Security teams are always focused on enhancing our security processes to ensure we maintain these high standards. I I wish you the best in your future endeavors and thank you again for taking the time to share your experience.
- Eric Lefebvre, Chief Technology Officer