Unnecessary Pressure - Recensione dipendente - Mobile Customer Service Representative presso Spectrum

3,0
14 ott 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits and decent pay.

Svantaggi

Metrics are slightly unrealistic and changes are being made unfortunately for capitalistic reasons and not for customer satisfaction. Upper management is trying to squeeze staff dry and experimenting on how much they can get out of one person as they can. Unfortunately, these changes affect customer satisfaction metrics and are encouraging poor ethics.

avatar
Risposta di Spectrum
5y
We strive to provide high-quality products and services both to our customers and to our team. We will share your comments with our leadership team, who continue to develop strategies to support day-to-day operations.

Esplora altre recensioni su Spectrum

5,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Company Provides Tools and Vehicle, they put your through the training you need. Lots of room to move up and improve.

Svantaggi

Days can be long, You will sometimes be sent over an hour away for jobs. You are not paid for your drive time to your first job or home from your last. You will have to repeat other techs that do not install according to company standards

5,0
17 set 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Retribuzione, ore di equilibrio tra lavoro e vita privata, vantaggi, ambiente divertente che offre molto potenziale di apprendimento e crescita

Svantaggi

Rigoroso codice di abbigliamento e aspetto professionale

309
Vedi recensioni per: Utile|Valutazione|Data|Tutto