2,0
15 mag 2014
Ex dipendente, più di 3 anni
Walker, MI
Consiglia
Gradimento del CEO
Pronostico commerciale
Vantaggi
Good pay. Nice work environment and thorough training.
Svantaggi
Not all call centers are held to same metrics making other centers' jobs very difficult. Commission structures change every 3-6 months. You are measured by your metrics, but they mean nothing in the long run. Certain billing centers are advised not to transfer customers for a possible save attempt and you are held responsible for that, not the rep that didn't transfer the customer.