Customer Care Manager - Recensione dipendente - Dipendente anonimo presso Spokeo

4,0
17 gen 2017
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Family like atmosphere. People have a sense of pride of their role within the company. Lots of opportunity for upward mobility both within the department and throughout the company. Consistently fantastic and unique perks.

Svantaggi

At times it was hard to determine when it was time to get down to business and when it was time to have fun.

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Risposta di Spokeo
9y
Thank you for sharing your feedback. Recruiting partners with Human Resources and the Executive team to implement programs that empower our teams with the right skills. We work hard to enhance our great culture and create better practices to make Spokeo a great place to work!

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5,0
10 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good company culture and good people to work with.

Svantaggi

401k matching stops and less bonus.

1,0
26 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I worked on the email team a millennia ago, not sure if it still exists today. It was a fun job not answering calls. Very small biannual raises, maybe a quarter or two increase an hour. They reward seniority and tenure. Actually, it's one of the reasons why I left, couldn't stomach seeing some of the leadership day-in-day-out. One of the team leads couldn't contain his energy whenever he was provided attractive female customer service agents to supervise, tried to put on alpha-ish displays and wore small tight shirts. Kind of created a weird aggro morale for his team, even promoted several times up to executive office for some reason. BUT thankfully, my coworkers were awesome!! This was definitely a temporary job for someone in between careers, there were lots of unique personalities, lots of snacks, company events, so I'd say the morale team (yes one of those existed) did a pretty good job.

Svantaggi

Whoops, just read the above

2
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Risposta di Spokeo
6mo
Thank you for sharing your recollections; we are sincerely sorry that aspects of your experience, particularly around leadership conduct and growth opportunities, left a poor impression. Though much has changed since those early days, your account reminds us that culture is shaped not only by policies but by daily behavior. We’re glad the camaraderie and community you found among coworkers offered some balance, and we’ve since strengthened our leadership expectations, feedback channels, and development practices. We remain committed to fostering a workplace where respect and fairness are constant.
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