Supportive Management and Excellent Co-Workers - Recensione dipendente - Chargeback Analyst presso Spokeo

5,0
15 set 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

1. Responsive and transparent management 2. Supportive and encouraging teammates 3. Nurturing environment 4. Free lunch and snacks

Svantaggi

While the departments communicate well, Customer Care is on a different floor. From prior experience at other companies, teams work better in the same physical space.

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Risposta di Spokeo
5y
Thank you very much for the feedback! We are so glad that you feel the support from the team and our management. We strive very hard to provide a supportive and nurturing work environment. We understand that some team members may find it difficult to communicate with other teams due to the physical location of the seating arrangements. Now that we are all working remotely due to Covid-19, we highly recommend you to make use of Slack and Zoom to reach out to other team members and stay in touch. In particular, please participate in the #culture channel on Slack where you can join other teammates on Virtual Coffee Breaks and after-hour chats. The Culture team has also set up a #culture-donut channel to pair up team members from different departments every 2 weeks. You will be randomly paired with another team member and have a chance to chat or connect online for a quick conversation. Hope you continue to enjoy your Spokeo life!

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5,0
10 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good company culture and good people to work with.

Svantaggi

401k matching stops and less bonus.

1,0
26 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I worked on the email team a millennia ago, not sure if it still exists today. It was a fun job not answering calls. Very small biannual raises, maybe a quarter or two increase an hour. They reward seniority and tenure. Actually, it's one of the reasons why I left, couldn't stomach seeing some of the leadership day-in-day-out. One of the team leads couldn't contain his energy whenever he was provided attractive female customer service agents to supervise, tried to put on alpha-ish displays and wore small tight shirts. Kind of created a weird aggro morale for his team, even promoted several times up to executive office for some reason. BUT thankfully, my coworkers were awesome!! This was definitely a temporary job for someone in between careers, there were lots of unique personalities, lots of snacks, company events, so I'd say the morale team (yes one of those existed) did a pretty good job.

Svantaggi

Whoops, just read the above

2
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Risposta di Spokeo
6mo
Thank you for sharing your recollections; we are sincerely sorry that aspects of your experience, particularly around leadership conduct and growth opportunities, left a poor impression. Though much has changed since those early days, your account reminds us that culture is shaped not only by policies but by daily behavior. We’re glad the camaraderie and community you found among coworkers offered some balance, and we’ve since strengthened our leadership expectations, feedback channels, and development practices. We remain committed to fostering a workplace where respect and fairness are constant.
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