Low pay high pressure. Poorly managed place all around. - Recensione dipendente - Customer Service Representative presso State Farm

1,0
27 dic 2011
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

mon-fri but that will change anytime the agent thinks it is needed.

Svantaggi

Agent is never there and expects you to grow his agency as he wants but never is there to tell you how that is. Unrealistic goals set for ALL employees. Office manager is very nice but only wants to do service work and be left alone. Agent can barely write an auto policy and often tells customers what ever he thinks is best even if it is untrue. You are promised 40k a year pay because of commission but DO NOT expect any more than 30K not matter what and that is being very optimistic. You be told do to whatever it takes to set appointments for the agent to meet with current customers. Good luck because if the agent has something fun to do that day or week he will ask you to reschedule it. Only take this job if you are very very very desperate!

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5,0
20 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits. Work culture is positive, middle management is generally very employee friendly.

Svantaggi

Executives seem to be less focused on overall employee satisfaction each year.

3,0
8 mar 2018
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Svantaggi

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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