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      State Farm

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      A Refreshing New Career - Recensione dipendente - Customer Care Manager presso State Farm

      5,0
      7 feb 2024
      Customer care manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Lots of room to grow, good training resources, flexible scheduling when needed, reasonable benefits, brand recognition, opportunities for commission.

      Svantaggi

      Larger company means many smaller / more specialized types of insurance are not usually approved, Call Center support is usually lacking, and causes service issues, Underwriting is understaffed and simple transactions can take 3 and 4 times as long as it used to for something to update on accounts or billing, Focus is on writing business more than service and existing customers, although my role is not as sales-oriented though we are all fully trained.

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      5,0
      20 mag 2026
      Auto damage appraiser
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great benefits. Work culture is positive, middle management is generally very employee friendly.

      Svantaggi

      Executives seem to be less focused on overall employee satisfaction each year.

      3,0
      8 mar 2018
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      (At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

      Svantaggi

      (At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

      1058
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      Ricerche correlate: Offerte di lavoro di State Farm | Stipendi di State Farm | Benefit di State Farm | Colloqui di State Farm
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