Lack of accountability abounds at State Street - Recensione dipendente - Vice President presso State Street

I have had 6 managers this year alone. At least twice because they were laid off, with our team latched onto somewhere else, only to be moved again every few months. There is absolutely no accountability for senior leadership, and it shows. We receive weekly reminders that expenses need to come down, but 98% of the company has no role in expense management. Nearly every job is being offshored so fast it's affecting the client experience, and then leadership scratches its head when the constant rework isn't resulting in lower costs. The company is shifting every cost it possibly can onto the backs of its employees (no corporate phones, no stipend for using personal phones for international calls, empty break rooms, mandatory desk sharing and work from home using your personal phones, computers and internet, no dedicated workspaces, etc.). Every administrative function is now someone's 4th job, meaning it's nearly impossible to find a pen, let alone figure out which of our two HR systems currently handles Payroll. Even the phone number you call to ask has been outsourced. Processes and technology are entirely broken. Self-built systems require 100 page instruction manuals to figure out. Every business unit is required to create its own process for key initiatives, then spend weeks arguing with other businesses about whose policy wins. Solutions are usually to add a new spreadsheet that needs to be filled out and manually aggregated because our data teams keep building databases that lack common data elements and literally can't talk to each other. But even if they did, the systems doing the "talking" are someone else's responsibility to figure out.