Losing your joy - Recensione dipendente - Senior Customer Service Representative presso StockX

1,0
14 mag 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Great people - Good benefits package - Remote

Svantaggi

- Constant layoffs, no job security - Terrible management that cares more about micromanagement than employee well being. - No stability or consistency. New management/leadership are brought in for a few months and then let go. - Lots of changes with little transparency - Lots of turnover, there are never enough agents - Awful workplace culture, metrics are the only thing that matter to management - Little opportunities for career advancement

avatar
Risposta di StockX
11mo
Thank you for taking the time to share your detailed feedback. We’re glad you appreciated the people, benefits, and remote flexibility during your time with us. We’re sorry to hear that your overall experience fell short, particularly in areas like leadership consistency and transparency. These are areas we actively work to improve. Regarding career growth, we do see a lot of development opportunities within the Customer Service Team, whether promotions, lateral moves or even in our internal internship program which has seen many CS Team Members growing their exposure and experience in different parts of the business. We’re committed to fostering a culture that balances performance with a positive team member experience. While metrics help us stay accountable, so does ensuring our teams feel supported, secure, and heard. Thank you again for your contributions over the years, and we wish you the very best in your next chapter. Courtney Clarke - People Experience Director

Esplora altre recensioni su StockX

5,0
23 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A tonnnnn of pros to be

Svantaggi

Not a lott not gonna lie

3,0
12 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay, cool work environment, awesome perks around the city

Svantaggi

Unstable, no clear schedule, long shifts, stressful, yearly mass layoffs, no clear direction for growth

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