Worst Customer Service Team - Recensione dipendente - Customer Service Agent presso Strive Gaming

Horrendous work environment, even when remote. There is pressure on representatives instead of holding management accountable. Everything is poorly organized (onboarding, proper training, documentation, workflow, etc). The schedule isn't flexible, shifts rotate each month which effects work/life balance making it impossible and the working shift hours are unreasonable. Representatives aren't appreciated or respected and customers will always be first especially when disrespecting a customers service rep. If zero stars was an option for Overall Rating that would be my choice.