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      High stress / low reward - Recensione dipendente - Concierge Support Ambassador presso Subfero

      2,0
      9 set 2025
      Concierge support ambassador
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Training Exposure Expansion of knowledge Encouragement to progress Solid hierarchy design

      Svantaggi

      Microsoft management Microsoft Key Account managers over promising on your tickets Subfero did little to protect us from Microsoft employees demanding action from us on a ticket when your taking 6 new tickets a day whilst sometimes having a qué of 20 existing tickets, whilst being hounded about meaningless Survey results from people saying "I never rate 5 stars moby is perfect" yet it's a KPI

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      1,0
      11 nov 2023
      Chief executive officer (ceo)
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great money making enterprise! Especially since the agents never know we're keeping them in the dark about how Microsoft operates, or even what % of the agents' work goes directly to the shareholders

      Svantaggi

      Since Microsoft took away the contract I worked so hard to breach, I'm no longer able to afford the Jag

      3
      4,0
      18 mag 2026
      Technical support engineer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Good colleague and friends, good stuff

      Svantaggi

      very KPI focus and micro manage

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