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      Sun Life

      Azienda coinvolta

      Recensioni su Sun Life

      Stats and performance over quality and wellness of employees - Recensione dipendente - Case Resolution Manager At Call Center presso Sun Life

      2,0
      1 set 2017
      Case resolution manager at call center
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Possible career opportunity Good benefits Good salary Easy to get raises Full time job

      Svantaggi

      Exhausting to another level Focused on performance even if the staff is overworked Praise that they want to offer good service but they care more about reaching the stats than anything else (average call time, adherence to the schedule, product sells rate etc) Anti union memtality Old school mentality Breaks are not enjoyable since you are stressed about logging in and out on time Higher management not aware of staff condition on site or doesnt care

      Esplora altre recensioni su Sun Life

      5,0
      4 giu 2026
      Intake representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

      Svantaggi

      Contract with VOYA ended and was not rehired with VOYA

      2,0
      25 giu 2026
      Senior manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

      Svantaggi

      Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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      Ricerche correlate: Offerte di lavoro di Sun Life | Stipendi di Sun Life | Benefit di Sun Life | Colloqui di Sun Life
      Recensioni su Sun LifeRecensioni per Case Resolution Manager At Call Center presso Sun LifeRecensione su Sun Life