Customer Service Representative - Recensione dipendente - Customer Service Representative presso Sun Life

4,0
22 dic 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Sunlife invests in its employees with great training, compassionate coaching, and strong management. The company itself is well-respected with an outlook to the future providing excellent products and services to clients.

Svantaggi

You can be pigeonholed in your function while the company hires new employees for managerial type jobs, especially if you're hired to work at the call centre.

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5,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

Svantaggi

Contract with VOYA ended and was not rehired with VOYA

2,0
25 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Svantaggi

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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