Overworked and pressured constantly - Recensione dipendente - Disability Case Manager presso Sun Life

2,0
29 mag 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits were mostly paid by the company, good dental insurance and online access to doctor/nurse. Insured from day one which is great.

Svantaggi

This made me understand why people do not like insurance companies… lots of pressure caused by the important amount of work (80 files-100 files per case manager) which in turns creates insane amount of stress on the employees and poor customer service.

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5,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

Svantaggi

Contract with VOYA ended and was not rehired with VOYA

2,0
25 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Svantaggi

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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