Great company with true team values - Recensione dipendente - Customer Success Manager presso Sunwave Health

Leadership actually listens — ideas can turn into action fast. You get to own things. No micromanaging, no hiding. Just real accountability. Smart, scrappy team that genuinely wants to solve problems. Lots of room to grow if you’re willing to take initiative. The work matters — helping customers who do meaningful work themselves.

Still building — processes aren’t always clean, and you need to be comfortable figuring things out. Cross-team communication has improved, but there's room to tighten it up. Pace isn’t for everyone. You have to thrive in ambiguity and move with urgency.

The company has potential and there are good people who genuinely want to make it successful. Depending on the team, there can be opportunities to learn and contribute to meaningful projects.

There is still a noticeable divide between the organizations that merged, which creates challenges with collaboration and alignment. Internal systems and processes remain disjointed, and the CRM is not functioning at the level needed to support employees effectively.