Vantaggi
Health Benefits and 401k Unfortunately I don't have many pros, if you need a job to have something its fine
Svantaggi
The company initially preaches about internal growth, which can be true for certain programs and you usually can only advance by brown nosing or messing around with higher ups. I received my first check about two weeks late, Nobody knew who I should talk to I just kept being passed around. It's VERY hard to get in contact with HR, and other resources when you would no one had a clue what would be going on. There were always additional task being added to your day with minimal training and no additional pay (I'm not talking minor task). Just as my program managers started pushing everybody the most they sat us down and told us we had two week notice before the program closed some people would be move others wouldn't. My advice to anyone considering working at Sutherland would be if you noticed anything fishy (management whispering, several people leaving, and random meeting with clients) start searching for other work.