Senior Consultant - Recensione dipendente - Senior Consultant presso Sutherland

2,0
18 lug 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Helping customers and agents who require assistance. Forming an understanding and relationship with each agent to identify their strengths and weaknesses to provide better help to them.

Svantaggi

Miscommunication between management. When requesting a one-on-one to gather a confirmation whether a department was being shut down, time should be made for those agents who depend on this specific job to pay their bills and feed their children. Basically, an extreme lack of clear communication.

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Risposta di Sutherland
7y
Thanks for your feedback. It is unfortunate that it didn’t work out for you at Sutherland. We do take any and all allegations such as those you described, seriously. We encourage you to reach out to comments@sutherlandglobal.com to share your feedback more directly, so that we can properly address your concerns. We wish you success in your professional career.

Esplora altre recensioni su Sutherland

5,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Full time ,equipment provided by company, many different projects hiring. 401k, very hands on company

Svantaggi

Depending on the project your on project. On camera with photo taken every 3 mins for remote.

1,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work and great coworkers

Svantaggi

Extremely low pay for the amount of work and the type of calls that you have to deal with. Lots of mircomanaging. Unrealistic metrics. Lack of knowledge and competency from leadership because at no point should your workers know more than you about the job itself. No care for unforseen life circumstances that affect your ability to work. Very stressful and mentally exhausting which often leads to burnout. No recognition for hard work and meeting metric goals. Too hard to get PTO approved. Tech and internal systems are always breaking which affects your ability to do your job. No one is ever on the same page which often leads to being given incorrect information. No room for growth or opportunities to go into other roles. Benefits are not that great. Mid health insurance plans, no 401K match, no parental leave, and no internet reimbursements. They'll sell you a fairytale in training so BEWARE.

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