Providing high-end customer service with excellence and a positive attitude - Recensione dipendente - Sales Consultant presso Swarovski

3,0
12 ago 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Everyone receives group bonus which enhances teamwork and group work ethic A true team feeling and positive environment Working with products with incredible artistry with a range for a wide variety of styles

Svantaggi

Similar to most big brands, top-down normalisation can be somewhat stressful on management personnel Changes are typically implemented on a last-minute basis

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Risposta di Swarovski
5y
Thank you for taking the time to leave a review. We very much appreciate it. At Swarovski, we truly value constructive employee and customer feedback. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We are happy to hear you work with great colleagues, considering teamwork is the cornerstone of our success. At Swarovski we foster an environment where our people can grow personally and make long lasting relationships with the colleagues as well as with the customers. Our Global Retail Academy team is constantly working on developing training opportunities in Swarovski. Our offer is continually expanding and we also ensure that the training we offer is in response to the current business needs. We want to ensure you your review will be shared with upper management, as this kind of feedback is crucial for the improvement of the company. Once again, thank you for your feedback and wish you much success in your career with Swarovski.

Esplora altre recensioni su Swarovski

5,0
20 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Family owned great place to work

Svantaggi

Large company, lots of red tape

2,0
24 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Svantaggi

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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