Chaotic times in the crystal palace - Recensione dipendente - Customer Care presso Swarovski

2,0
16 ott 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Great office - Great opportunities to work on interesting projects if budget allows - Chances of growth due to the many reorganisations the company has

Svantaggi

- Constant change - No established internal processes - Very high risk of loosing your job in the restructurings of the company - Very slow to adapt to new trends as the view is internal and not external

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Risposta di Swarovski
5y
Dear Colleague Thank you for your valuable feedback. We appreciate it very much. You pointed out the constant changes as a disadvantage of working in Swarovski. Meanwhile, in order to retain its strongly competitive global position, Swarovski continuously looks for ways to improve and adapt its business and processes to stay one step ahead. Changing ways of working naturally includes a learning curve and maybe causing a sense of chaos. We want to assure you, however, that the changes are thought through and adapted to the changing reality on an ongoing basis. We also strive to provide our employees with the opportunity to develop and continue their careers within the company or to support them as much as possible in their search for a new job. Thank you for the years of your work in Swarovski and we wish you much success in your professional career.

Esplora altre recensioni su Swarovski

5,0
20 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Family owned great place to work

Svantaggi

Large company, lots of red tape

2,0
24 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Svantaggi

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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