Swarovski joins the rest of most retail, preaching values but not reality. - Recensione dipendente - Assistant Store Manager presso Swarovski

1,0
13 apr 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great for anyone looking to learn the jewelry industry or starting their professional journey in management.

Svantaggi

There is no real development for managers with experience. Talent is wasted because the leaders above the SM do not take any feedback. As an ASM, I've never felt so powerless or dismissed. Benefits are way below the cost of living and experience was never taken into consideration.

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Risposta di Swarovski
2y
Thank you for bringing this to our attention. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We encourage our employees who are interested in growing with us to work with their manager on an Individual Development Plan to help them achieve the training and development they need for an opportunity either in our stores or corporate offices. We want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. Once again, thank you for your feedback.

Esplora altre recensioni su Swarovski

5,0
12 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Svantaggi

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

2,0
24 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Svantaggi

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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