Could be better - Recensione dipendente - Sales Associate/Key Holder presso Swarovski

3,0
1 set 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

60% off discount Bonus (depends if hit target) Made friends for life Great support from store manager and assistant manager. 6.6 weeks annual leave. Career progression

Svantaggi

Bad pay - only £11.48 - only get paid £1 more for the hour if you are key holder. No commission. Incentives not so great. Christmas gifts from the company not so great (and rewarding) like before. Used to give us Selfridges gift cards (£100) but recieved a flask from the company and it felt like they didn't want to go the extra mile to appreciate the hard work staff put in and it looked like they got that out of the stockroom. Not great flexibility for annual leave. Can only take 2 weeks off at a time and can't take 6.6 weeks off in one go. Won't pay you if you work over 38 hours - only option is to take time off in lieu.

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Risposta di Swarovski
1y
Thank you for taking the time to leave a review. We’re sorry your experience didn’t match your expectations. We’re glad to hear that you appreciated the employee discount, career progression opportunities, and the support from your store management team. Our management will be thrilled to read your thoughts! One of our top priorities is to continue enhancing our employee experience. We are very sorry to hear you felt the pay and benefits were not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our pay rates and benefit structures. We understand also that flexibility in scheduling is important to employees, and it is always our goal to accommodate our employees’ private lives as much as possible. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued, listened to and feel that they belong. We will bring this up with our management and discuss how we can improve from here.

Esplora altre recensioni su Swarovski

5,0
20 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Family owned great place to work

Svantaggi

Large company, lots of red tape

2,0
24 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Svantaggi

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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