12 gen 2020
Risposta di Swoon
6yThank you for your feedback. Our industry is tough, and we demand top performance from our team members. We ensure that this is made very clear during the hiring process and provide continuous real time feedback regarding expectations and performance. Feedback is a two-way street, and we appreciate when our employees share what we do right, and where we can improve; as nobody is perfect. However, I was personally present in several catch-ups between yourself, your lead, and the sales director. The challenges you were facing were discussed, a game plan for 1:1 training with several senior team members was set, tools & resources were presented, and meetings were set with myself to ensure you felt supported and knew Swoon was committed to your success. Our industry can be extremely challenging; and requires innovation, perseverance, and determination. However, the reward when finding success is great – especially when you find someone their dream job and fill a complex role for one of our clients.