Decent money but you will get burnt out - Recensione dipendente - Customer Service Representative presso Synchrony

The volume of calls is insane, you will receive 100+ calls everyday non stop. VERY limited room for growth, positions open when they’ve already chosen who’s going to fill it. I felt very pressured by management and quality specialists. You will get burnt out unless you get lucky and get taken off the phones to another department. For 3 years I was trying non stop to get promoted or even transferred to another department and always got turned down. I have colleagues that have been trying for 5+ years to move. Management is detached from their teams because they are always in meetings with higher leadership. It feels like I wasted 3 years of my career path.