Professional Company who gives opportunity and takes care of their employees! - Recensione dipendente - Customer Service Representative presso System Pavers

5,0
27 mar 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Full Benefits, Really friendly coworkers/staff, very welcoming and always willing to lend a helping hand, 1 Hour lunches, Really nice building, you feel proud to work here when you come to work everyday, also you don't have to sell anything (helps when you come across iffy customers)

Svantaggi

Managers and DC's need to be nicer to people in CSR, we are always just here to help!

Esplora altre recensioni su System Pavers

5,0
8 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Amazing Work/life balance Great money

Svantaggi

Fully commission Slow during the cold months

1,0
17 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Not many pros, it's a CA company run by PI firm which is a negative in itself.

Svantaggi

Operating, or disquised, as a "Design Consultant" at System Pavers (SP) reveals a glaring disconnect between corporate promises and field reality. The training program (SPU) is fundamentally deficient, failing to provide adequate technical design, diagramming, or specialized virtualization tool training required to actually perform the job successfully. No promised review or feedback of your diagrams you were required to produced. Instead, the entire onboarding infrastructure is built to enforce a rigid, high-pressure sales loop, ie. "PROCESS", under heavy private equity oversight. Perhaps that is why they changed the role from "Design Consultant" to "Outside Sales". Management mandates an incredibly misleading "90-minute appointment" narrative to homeowners, which in reality is a high-pressure, 3-to-4-hour grueling ordeal designed solely to force a "First Time Close" (FTC). This hard-sell tactic is alienating; pushing a "buy now" ultimatum actively offends qualified prospects who would otherwise buy based on product merit. Because the timeline is so unrealistic, a massive percentage of appointments collapse into unworkable follow-ups. Financially, the role is highly exploitative of your personal resources and hard work: Zero Mileage Reimbursement: Despite requiring extensive road travel to homeowner locations, there is absolutely no compensation for vehicle wear-and-tear or fuel. You absorb 100% of the operational risk of driving for the company. Commission Cannibalization: Management routinely slashes or completely burns your hard-earned commission under the guise of "making the deal work." They expect you to absorb the financial hit for the sake of the sale, meaning you do all the legwork only for leadership to erase your payout at the closing table. 401K Match: A maximum of $300 match, annually. Wow! It would have been better to just say no match than to trick someone into thinking they could benefit from their match.

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