Not worth the stress. - Recensione dipendente - Customer Support Specialist presso T-Mobile

2,0
14 mar 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Company culture is really inviting and fun. The call center is really nice to come to work to. Training was the best part of the experience.

Svantaggi

Metrics are too heavy and don't actually show how you are as an employee. The only way to move up in the company is to "prove" that you can do the worst job and it's all about who you know and have sucked up to. The attendance policy is a joke and is not written down anywhere so good luck getting an clear answer about how it works. The constant changes to policy and what the company focuses on is hard. The expectations are too high for the low amount of pay. The bonus structure is not worth working that hard for.

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5,0
28 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

very good benefits and pay

Svantaggi

company changing to ai first

2,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Wireless service discount Decent vision insurance Co-workers

Svantaggi

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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