After John left, the fraud showed up. - Recensione dipendente - Customer Service Representative presso T-Mobile

1,0
28 mar 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I worked in Customer Care for about 9 years. Everything was great until John up and left the company. After John left, the fraud is now out of hand, sales goals are high and no one audits sales so 1 in 3 calls I get is a customer saying "I never told retail/overseas person to add that to my account remove it!!!" Literally my entire day is fixing internal fraud.

Svantaggi

Loads of internal fraud, forced to work back in the office, forced vaccinations

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5,0
9 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great pay if you are willing to work.

Svantaggi

It can be stressful when you are not doing well.

2,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Wireless service discount Decent vision insurance Co-workers

Svantaggi

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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