Vantaggi
The job is Monday through Friday and you don’t end up working extremely late or extremely early. Benefits are good and retirement plan is great.
Svantaggi
Just about everything else. I’ve had nothing but conflicting information given to me and things that have been messed up. Every day I see multiple times where customers or participants are given inaccurate information and most of the time there is no accountability towards the person who made the mistake and usually the participant is the one who suffers from the mistake. Personally even though I have not been with the company for long, I was promised a specific shift out of new hire training and found out they put me on a different shift without telling me. When asked I was told more or less “it is what it is, sorry.” I’ve now had it happen TWICE to where I have not received overtime pay properly on my checks through no fault of my own so I was shorted on money I was owed and should have received. Also, you WILL be working required overtime above and beyond your 40 hour work week. Usually about 5.5 hours of it a week, so that negatively impacts the work life balance.