Vantaggi
Very good benefit package Many good people work for this company I believe Jim Kennedy is a good man who doesn't know how people are being treated I'm sure the company started out actually caring about its employees, but somewhere along the line that has been lost.
Svantaggi
HORRIBLE PLACE TO WORK: Torturous workload, gruelling hours, sweatshop environment, not enough people to process work. Impossible to please managers because parameters of job change daily. Managers are hired from other departments and most don't have a clue what those under them do. Horrible work-life balance because of the hours of overtime that are expected, especially during tax season. The expectations management has for the processors to meet productivity and quality numbers is unrealistic and the pressure they place on their employees is inhumane. People are literally killing themselves to escape the nightmare that is their job.