Client services Specialist - Recensione dipendente - Client Service Specialist presso T. Rowe Price

3,0
11 nov 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-hybrid work schedule -casual attire - nice benefits package -clean / modern / updated work environment

Svantaggi

-excessive overtime -high caseload -terrible work /life balance

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Risposta di T. Rowe Price
1y
Thank you for sharing your feedback with us, and thank you for your service to the firm’s clients. While we’re glad to hear you enjoyed the work environment, benefits, work schedule, and casual dress code, we’re concerned to hear about a lack of work-life balance and other challenges. Although overtime is necessary at times in our client-servicing departments, we recognize and value our associates’ goals and needs in life. The experience you describe does not align with the employee experience we strive to deliver. If you did not have the opportunity to participate in an exit interview, we invite you to email glassdoor@troweprice.com to set up time to share your feedback with HR

Esplora altre recensioni su T. Rowe Price

5,0
5 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good mentorship Strong brand in market

Svantaggi

Strict compliance can slow down processes

3,0
12 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Total compensation is competitive, new hires are eager to jump in, and it seems like a company strategy is finally coming together. Things continue to move slowly though because projects from the loudest voice or most tenured associates tend to get prioritized and throw off critical investments into fixing data, process, and tech debt issues to mature our ability to market like it’s 2026 instead of 2016.

Svantaggi

Too many bottlenecks to execution; If you’re seeking to make a meaningful impact, don’t expect it fast. Expect to navigate uncertainty while the company claims to help clients do this for their portfolios instead of helping associates to help clients — This is branded fluff for leadership without clear direction, driving teams to waste too much time and energy in meetings and boring demo decks every month to make being busy look like value by being the loudest voice, which is what you’ll notice many of the most tenured associates do best. Slides might look pretty but AI doesn’t make sense of this noise and clients don’t benefit from all the hours spent in PowerPoint. Unclear ownership leads to internal redundancies or team friction, on top of the inconsistent documentation and fragmented data siloes that are ironically impeding readiness for AI mandates coming from the CEO.

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