Customer service - Recensione dipendente - Customer Service Representative presso TCG Legacy

Up to date on latest technologies and equipment. Close-knit, friendly, family-like, team environment. Flexible schedules with good work/family balance.

So many projects can be overwhelming at times. Easy to get lost in the warehouse. The temperature in the building fluctuates from room to room, and day to day.

I ended up meeting some cool people there and learning a few new things.

- Management likes to set people up to fail. This often results in getting written up, forced to quit, being fired. -Company takes on too much at one time with only a skeleton crew to take care of it. - Office drama. - Managers/Employees talk down to others. - Many S.O.Ps change weekly leaving you the feeling of no direction. It is crucial to have a standard operation procedure for the work that is performed there. This concept seems lost on them. - Account managers baby the client to the point of looking as if they have no spine. - Pay is lower than it should be for the headache.