Vantaggi
Solid company and the future looks bright for the company and for newer employees. I think internal management cares and are pretty fair, well most are. Good environment given there is collections involved and there are many different opportunities to learn many departments, not overly specialized. People are approachable. There are cons but given the overall vibe is positive and the outlook looks good, I would recommend it. There are kinks to work through but it is moving in a positive direction and opportunities are on the rise. Good Benefits.
Svantaggi
Inconsistency, lack of structure. Is it supposed to be fun or are we supposed to continue to make our jobs harder and harder in order to meet audit requirements, trust me, they aren't coinciding and this makes work unpredictable and stressful. Too much emphasis on who you know as opposed to hard work. Too much gossip. Work is not disbursed evenly. Too much emphasis on unnecessary coaching and compliance, I feel like I have multiple bosses in multiple centers all with different agendas and goals, each pertaining to a small part of my job, in order to make them look good. New Hiring process is bad. The only incentive for tenured employees is stability but that is something you can't get everywhere right now.