Sales trump customer service experience - Recensione dipendente - Customer Service Representative presso TD

1,0
3 giu 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work is mostly dealing with customers, sit down job, computer programs are relatively easy to learn, you get to talk with customers about how good Commerce Bank was in comparison.

Svantaggi

Promotion is only offered through meeting sales requirements, sales requirements always increase even if target is missed by the store that quarter. Even if customers come in with a hard luck story, management still presses employees to sell to that customer some product (even ones unrelated to the customer's problem). Management seems to be pressured to keep employees schedules filled (was asked to reschedule a doctors appointment by Asst Manager) or just don't allow employees to have a healthy work/life balance. Pay is lower than other bank companies for similar positions that have less job requirements than TD Bank positions.

Esplora altre recensioni su TD

5,0
17 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The only way I could do that was if you had to do a lot more work and then you would be done by yourself so you would be fine yuyyy

Svantaggi

The only way I could do this would probably take about two 2️⃣ hours or less of a break and a few

4,0
5 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits, Compensation, Peers, Communication, Parental Leave, Celebrations

Svantaggi

Micromanaging, Lack of training, Lack of advancement, Lack of communication with SLT, Job Security

1
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