Do NOT Work Here - Recensione dipendente - Customer Service Representative II presso TD

1,0
22 mar 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A lot of PTO. The PTO is very generous TD but unfortunately they cannot seem to hold their staff long enough for you to be able to even take any PTO.

Svantaggi

Lots of overtime, the fraud is rampant, and the upper management is only worried about making sales and not their employees. They claim they care but in reality all they want is to force credit cards on people and HELOCs. TD is so cheap and refuses to update their systems so the risk of cashing fraud is very high and they will lay the blame completely on the employee. This job essentially requires you to be a detective so you can catch the massive amount of fraud that walks through the door when in reality they could change their business model to not allow so much fraud to walk through the door. This company does not have your best interest at heart.

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5,0
13 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great culture. Everyone is super helpful and get great production level experience

Svantaggi

I have not experienced any cons

4,0
13 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The management team was supportive, and the branch had a strong team-oriented culture. Because it was a smaller branch, employees had the opportunity to build meaningful relationships, collaborate across roles, and learn from one another. Team members regularly shared ideas, provided constructive feedback, and supported each other's professional growth, creating a positive and rewarding work environment.

Svantaggi

The main areas for improvement would be compensation and scheduling flexibility. At the time, I felt the pay was somewhat low relative to my previous leadership experience in retail management. While compensation may be competitive for some entry-level banking roles, I would have appreciated a stronger alignment between pay and prior supervisory experience. Aside from that, my decision to leave was based on pursuing a different career path rather than any issues with the company itself. TD Bank offers a professional work environment, supportive teams, and valuable opportunities for growth and development within the banking industry.

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