Vantaggi
The staff is great - that's about it. Good, fun people work at TD. Everything else is lagging compare to market (competitors).
Svantaggi
TD says its customer are they're priority, but rely heavy on ethical practices, such a over selling products that are unnecessary, and penalize or threaten to fire if quota isn't fulfilled. TD makes its employee sell packages by the number and use a metric called Wallet Share Index to manage how many products are opened at the initial stage. One of the products is Debit Card Advance, which forces the employee to sell a product that pushed as a benefit to the customer, but instead is a heavy revenue component for the bank. TD bank has a threshold of having 50% accepted disclosure for Debit Card Advance, which contradicts their pitch because no benefit penalizing a client for using more money than they currently have - no sound person will sign this document. My other problem with TD is that they don't pay there employees. TD bank is for college student. If you want to make a career out of working for this company expect to only make a maximum of 45k. This should be a job that is meant to be stepping stone - don't stay here for over 1 year [it'll be like a leach]. The pay is bad, long hours, weekends, holiday, health, retirement contributions is on the low low low end of market.