Say goodbye to your home life - Recensione dipendente - Operations Support Technician presso TDS

2,0
12 gen 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

People focused and traditional, Have teams to that really want to work hard for the company, and plenty of challenging tasks to take on and learn.

Svantaggi

Lower than average wages, communication between managers and subsequently teams is lacking, if you are in one of the customer support roles, you will be pressured to take a working lunch or stay late to complete work. You could be juggling 10+ tasks at a time depending on the day. Documentation is poor and many of the departments are understaffed. Management listens to problems but does little or nothing to solve them and change is very slow, and usually at the expense of the front line worker's time and energy. There is also no way to move up within the company unless someone else retires or leaves.

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5,0
10 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible and open to new possibilities.

Svantaggi

Telecom is a very rigid industry with strict regulations

1,0
29 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Entry level to level 5 Techs work well together and support each other, solid people, can’t say the same for management and HR, they can be cut throat.

Svantaggi

Management/ HR act like they are untouchable (which they are) and the techs are peasants that do all the hard work to make the company money. If a tech calls out due to sickness/ family emergency, there is a point system used even if you have the sick/pto time to use. You hit too many points they will fire you. Meanwhile management will call out whenever they want to (night before/day of) and acquire no points because they are salary and just say they might work from home, and leave the team abandoned, no points go on their records. HR gets involved and management will not stand up for you even though HR has no idea who you are, just a number in their system.

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