TELUS in downtown Montréal - Recensione dipendente - Customer Service Representative presso TELUS

1,0
10 mag 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

We work in a nice building.

Svantaggi

Hmm where do I start... - 1st and foremost, there is ABSOLUTELY NO work life balance. I work every weekend and when it’s not a weekend, I’m working 2-10pm. I have children and no family in my city. I am forced to pay for a babysitter which gets really expensive + daycare on weekdays which is not always ideal since I can’t even pick my own kids up because of these ridiculous schedules. And no matter how much you speak up about it, management gives you excuses from left and right. They keep saying they care about you and are there for you because with you, they wouldn’t have a job...blah blah. Cmon guys, you do not care about your employees, at all! - there are constantly fundraisers, food sales, bake sales, raffles etc. Our pockets are constantly being emptied and drained with no return. - micromanaged. We are hounded on everything, quality, sales, surveys etc. If we perfect two things, it needs to be three, if not three then four. There’s only so much an actual human being can do. Your expectations of agents and their performance is totally you realistic!

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5,0
25 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexibility of hours and freedom of location.

Svantaggi

Pay is not high, and not enough tasks available at times.

3,0
2 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

flexibility is good and i like it so far

Svantaggi

very difficult to land to a job

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