Enjoying my time here - Recensione dipendente - Member Experience presso THIRDHOME

• Teammates are supportive and easy to work with. • Managers communicate clearly and resolve issues quickly. • Lots of interesting conversations with members • Developing strong customer service and communication skills • Competitive pay and benefits • Environment encouraging teamwork and professional growth

Clients with really high expectations, so some days aren't easy

I worked with some genuinely competent people on the team.

I had no clear understanding of what I was supposed to be working toward or what success even looked like. Management constantly shifted strategies without explanation, and changes were often learned through rumors or not communicated at all. Requests for direction were repeatedly ignored, forcing me to make decisions without any real guidance. There was no meaningful feedback or oversight to indicate whether my work was on the right track. Each day felt reactive because there was no clear sense of priorities or overall direction. I spent far more time confused and frustrated than actually being productive.