Vantaggi
Benefits are great everything from health insurance to gym memberships. Overtime available, paid for lunches, immediate/low-level manager very easy to work with when need time off.
Svantaggi
Didn't carry through on original job offered. Interviewed for Investment Advisor, but pulled a fast one and ended up on entry level call center Operations position. Training was strained, computers used were outdated and slow. They spent too little time discussing the investment products and their suitable uses. Traning methods were childish, no preparation for client base. Too much focus on systems, technology and not enough of products, and their suitable uses. Spent most time assisting irrate clients with website access and operations/back office disasters. The computer system is circa 1978, still using MS Dos and Windows XP with a maze systems that did not communicate nor tied together in anyway. Company spent too much focus on things like "Donut Days" and bake sales,and other foolish outside programs.