Pay, line of work was good, worked in technical support for apple side, customers weren't too difficult.
Svantaggi
The shifts, staying over, not a good work life balance, health insurance plans sucked
Risposta di TP
9y
We appreciate your honest feedback. Our goal is to provide our employees a nurturing and fun environment wherein they are given the opportunity to maintain their work-life balance, enjoy their job and maintain harmonious relationships with their coworkers. We are sorry you expected something different. We wish you all the best for the future!
For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.
Svantaggi
Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.
Risposta di TP
6d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.