Unbelievable Unprofessionalism on All Levels. - Recensione dipendente - Member Service Representative presso TP

1,0
23 ago 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I have yet to see anything positive about this particular location.

Svantaggi

I just started working for Teleperformance 3 days ago. I've begun to wonder what have I gotten myself into. Let me start from the beginning. When I came to apply with Teleperformance, it turned into an all day endeavor! Yes, I was able to apply and do my interviews all in one day but, they did not communicate that the process took an entire 8 hour day. The process should be more streamlined within recruiting. It should not take an entire day to complete the application and potential hiring process, especially when you are in ramp and do this over and over everyday. By keeping people all day, the message that you are sending to potential employees is that their time is not valuable and that you don't care about any other obligations they may have. To your potential applicants that are 18-30 years old, this may not be a big deal or they may not know any better. However, your applicants that are 30 and above know better. Moving on, I get hired and was given the start date of 08/21. We were told to be at work at 3pm. I arrived at 2:30pm and was met at the door by other new hires siiting outside in the heat becauae recruiting would not let us in the door until 3pm. In what universe is this acceptable? I almost quit right then. Again, very unprofessional! We finally make it to class. All of the training doors have metal detectors on them. You can't have paper or pens. You can't have your wallet/purse. You can't have more than one key. You can't have your cellphone. You must drink out of a clear bottle without a label on it. And you must put all your belongings in a locker that can be and has been broken into by lock picking employees that Teleperformance has hired. The environment feels like a prison. And I feel like I'm waiting to be victimized with my belongings being so far away. I've worked at many places that have strict security but this is just overkill. When you work with ADULTS, all that should be said is, if you do XYZ you will be prosecuted to the fullest extent of the law! Most people don't want to go to jail!

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Risposta di TP
8y
We appreciate your feedback and we see to it to provide a pleasant work environment while practicing professionalism at all times. Kindly contact our WE CARE line at 800-664-9335 or email us at wecare@teleperformance.com so that we can properly document your complaint and conduct an investigation. Thank you.

Esplora altre recensioni su TP

5,0
5 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good company to get your license.

Svantaggi

Benefits aren't that affordable. Metric heavy

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Risposta di TP
23h
We appreciate your kind words and are thrilled to hear that you enjoyed your time with us. Your feedback helps us continue to improve and grow.
3,0
16 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Svantaggi

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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Risposta di TP
1w
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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