Good company. Should loosen up there pockets a little when paying salaries to employees - Recensione dipendente - Customer Service Executive presso TP

4,0
19 feb 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good for freshers. Lots of opportunities for overtime. My base pay was 9700 but with overtime I used to earn around 20000 per month.

Svantaggi

As I was working in a US process, the only cons were the working hours. You may get used to it but later when you want to change your job, it's challenging to change your schedule again as you are used to sleeping in the day time.

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Risposta di TP
5y
Thank you for your honest review! Have a nice day!

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5,0
8 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great leadership with excellent communication.

Svantaggi

Workload can become stressful from time to time but a true team environment means there is always help available.

3,0
16 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Svantaggi

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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Risposta di TP
1w
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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