Good if you need money and get hired quick - Recensione dipendente - Cs Representative presso TP

2,0
23 mag 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay on time, possibility to escale (Only to supervisor basically)

Svantaggi

Lies on referral bonuses they will not pay you what they promised if you refer someone. You have no time not even to go to the bathroom or you will get fired if you put bathroom status Constant threats of action forms They change your schedule without advise. They will blame you for everything even if their system is failing

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Risposta di TP
5y
Feel free to visit http://bit.ly/TPHR-newform for your additional feedback. Thank you for your review!

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5,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very accomplishing environment, I enjoyed speaking with customers.

Svantaggi

Calls are back to back and you have to meet all metrics.

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Risposta di TP
5d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3,0
16 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Svantaggi

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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Risposta di TP
5d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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