TAM with a life! - Recensione dipendente - Technical Account Manager presso TP

5,0
28 gen 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits/Leadership/Culture/Internal Growth and Opportunity Resilient Global Network Design World Class IT support Teams and Services Experienced and Progressive Leadership Team Client Partnerships and Focused Industry standard pay TAM role has a channel to and strong support from both the business and IT leadership teams. Client relationships and partnering are core in the role with the tools and support needed to be successful available.

Svantaggi

The role in itself is a dance that requires knowledge/execution/communication/team work/documentation if you are not a multi-tasker/able to communicate w/Sr. Leadership (C level) these can quickly turn into 'cons' Here at Teleperformance the job is no different than at most fast paced BPO organizations, except as I noted the Pros above make the 'job' a career well worth pursuing or accepting this position at Teleperformance.

Esplora altre recensioni su TP

5,0
5 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good company to get your license.

Svantaggi

Benefits aren't that affordable. Metric heavy

avatar
Risposta di TP
1d
We appreciate your kind words and are thrilled to hear that you enjoyed your time with us. Your feedback helps us continue to improve and grow.
3,0
16 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Svantaggi

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

avatar
Risposta di TP
1w
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
Vedi recensioni per: Utile|Valutazione|Data|Tutto