Don't stay for long - Recensione dipendente - Technical Support presso TP

3,0
5 nov 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

To start with it's good Become more acquaint with customer sych Communication becomes better Critical thinking improvement

Svantaggi

Very low pay, even underpay Exploit Paycut issues No growth or very slow growth No perks and Motivation Just Verbal appreciation No certificate covered Zero incentives and bonus

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Risposta di TP
1y
Thank you for the honest review. Can you please share more details about your concern with us at http://bit.ly/TPHR-newform, This will help us understand how we can provide a supportive work envoirnment for our employees. We value your time and association with the organization. Have a nice day Regards Teleperformance Canada

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5,0
5 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good company to get your license.

Svantaggi

Benefits aren't that affordable. Metric heavy

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Risposta di TP
20h
We appreciate your kind words and are thrilled to hear that you enjoyed your time with us. Your feedback helps us continue to improve and grow.
3,0
16 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Svantaggi

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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Risposta di TP
1w
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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