Vantaggi
The work is pretty simple once it becomes muscle memory. The medical benefits are fantastic.
Svantaggi
Huge disconnect between Officers and Management. Some of the most horrible communication I've ever experienced. The inability or refusal to make their employees feel supported will eventually either drain you or brainwash you into becoming part of the problem. Major internal flaws in the testing procedures with no regard for improvement. Hiring prior to completion of a lengthy background check which leads to one of the many factors that cause the high turnover rate. There is an obvious (yet unspoken/unaddressed) tension between staff members due to unfair and unequal treatment by supervisors. Headquarters and other administrative persons nationwide are disconnected from the individual hubs, creating a sense of "you're just a number on a piece of paper" among employees. Attempting to address and improve any of the above while employed there will leave you with a huge target on your back.